"Breakfast buffet that was included in price was out of this world."
Pauline from Canada
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"Having breakfast at the top floor was an incredible experience withe great views of the city walls, the sea and the island (Dia)."
Miguel from Germany
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"The best shower pressure I've seen in my Greece stays."
Marin_minchev from United Kingdom
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"A very pleasant stay. Spacious room."
Escape20489267457 from Portugal
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"The hotel is centrally located."
Pratima from United States
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4-star city hotel with rooftop dining overlooking Heraklion
Rooftop Dining & Breakfast
The Fifth Floor lounge café bar and à la carte restaurant offers panoramic views of the sea, the Venetian walls, and the old city. A Greek buffet-style breakfast with coffee or tea is served daily on this rooftop terrace. The menu includes local dishes and a set dinner option, with seating both indoors and outdoors.
Accommodations
The hotel offers air-conditioned rooms with soundproofed windows, TV, mini fridge, and safe. Open-plan family rooms are available for larger groups, and some rooms include balconies with sea views. All rooms are part of the fully renovated facilities completed in 2017.
Guest Services
The 24-hour reception staff can arrange excursions and car, motorbike, or bicycle rentals. Services include concierge, currency exchange, express check-in/check-out, and luggage storage. The hotel also offers shuttle service to the airport and port, plus secure parking 200 meters away.
Location & Nearby Attractions
Castello City Hotel is situated by the ancient Pantokrator Gate, within walking distance of the Heraklion Archaeological Museum and the Natural History Museum of Crete. The Palace of Knossos is a short drive away. The hotel provides easy access to the bus station, taxi station, airport, and port.
Sustainability & Family-Friendly Features
The hotel holds the Green Key certification, an award for its commitment to sustainable practices. Babysitting and child services are available on request, and the open-plan family rooms accommodate larger groups. The hotel provides soundproofed rooms and a shared lounge/TV area for family downtime.
Highlights
Location: Walking distance to Heraklion Archaeological Museum
Dining: Rooftop Fifth Floor restaurant with sea views
Rooms: Open-plan family rooms available
Sustainability: Green Key certified hotel
Services: 24-hour reception with excursion arrangements
Transport: Shuttle to airport, port, and secure parking
Must-do experiences
Savor the iconic moussaka at Peskesi for true Cretan flavors.
Visit the Koules Fortress for stunning views of the harbor.
Explore the Heraklion Archaeological Museum for ancient treasures.
Wander through the lively Heraklion Agora for local artisan goods.
Try Cretan honey at the market; it's a local delicacy you'll love.
Choose a room type
Castello City Hotel provides double, family, and suite-style rooms, many with breakfast, free cancellation, and special offers
Deluxe Triple Room
2 persons
240 sq. feet
1 Double bed or 3 Single beds
Air conditioning
Balcony
room details
Deluxe Room City View
2 persons
220 sq. feet
2 Single beds / 1 Double bed
Air conditioning
Balcony
room details
Family Room
2 persons
270 sq. feet
1 Double bed and 2 Single beds
Air conditioning
Balcony
room details
Show all rooms
Rates & Availability Calendar
See live rates and availability for your travel dates.
Amenities
Castello City Hotel provides amenities designed for a relaxing stay and memorable moments in Crete
Facilities: Very good
7.9/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Castello City Hotel: Location & Surroundings
1, 62 Martyron Avenue, Heraklion (Crete), 71304,
Map view
City landmarks
Museum
Heraklion Archaeological Museum
4700 ft
Fountain
Morosini Lions Fountain
3400 ft
Museum
Historical Museum of Crete
2800 ft
Church
Agios Minas Cathedral
2600 ft
Landmark
Loggia
4600 ft
Landmark
Vasiliki Agios Markos Municipal Art Gallery
2800 ft
Landmark
Koules
1.1 mi
Church
Agios Titos Church
3900 ft
Landmark
Venetian city walls
4300 ft
Shopping Area
Talos Plaza
2500 ft
Landmark
Municipal Museum of the Battle of Crete and the National Resistance
1.1 mi
Theatre
Minoan Theater
2600 ft
Landmark
The Chronaki House
3000 ft
Landmark
Church and the Museum of St. Aikaterini
2400 ft
Landmark
Venetian Walls and Tomb of Nikos Kazantzakis
1.3 mi
Landmark
Turkish Pumphouse
3000 ft
Nearby
Voroi Pirgiotissis Vori
Museum of Cretan Ethnology
1900 ft
Moni Palianis
1800 ft
Αρχιεπισκόπου Μακαρίου
Venetian Portal Almighty
800 ft
Church
Church of Saint George of the Armenians
2000 ft
Restaurants
Dizzy
1700 ft
Lefthereou 9
Peskesi
3500 ft
Kapetan Haralampi 6-8
Kuzina casual food
2400 ft
Sof. Venizelou 109 on the other side of Talos Plaza
Museum showcasing Cretan history and culture through artifacts. Special exhibitions provide deeper insights.
Morosini Lions Fountain
13 minutes' walk
Iconic Venetian fountain surrounded by lively cafes, ideal for experiencing local life and relaxing.
Heraklion Archaeological Museum
18 minutes' walk
One of the most significant archaeological museums featuring Minoan artifacts. Guided tours available.
Koules
20 minutes' walk
Venetian fortress offering stunning sea views and historical insights. Unique architecture to explore.
Beach Trip to Ammoudara
10 minutes' drive
Relaxing beach with watersports and sunbathing options. Rentals available for beach equipment.
Biking in Georgiadis Park
20 minutes' walk
Scenic park ideal for biking and picnicking. Bike rentals nearby to facilitate exploration of the area's beauty.
Peskesi
13 minutes' walk
Traditional Cretan cuisine with locally sourced ingredients. Vegetarian-friendly options and cozy seating.
Yankees Grill & Burgers
10 minutes' walk
Casual dining with delicious grilled burgers and a relaxed atmosphere. Great for families and casual outings.
Talos Plaza
10 minutes' walk
Lively plaza with shops, cafes, and regular events. A perfect spot for an evening stroll or night out.
Municipal Museum of the Battle of Crete
25 minutes' walk
Museum focused on the Battle of Crete during WWII, featuring exhibits and artifacts. Engaging educational experience.
Transport options
City Centre
Heraklion (Crete) 20 min · 1.0 mi
Airports
Nikos Kazantzakis (HER) 11 min · 4.4 mi
Sitia Public (JSH) 196 min · 81.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 5.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian, Greek
Number of floors:
4
Number of rooms:
50
Guest Reviews & Ratings
See what past guests have said about their stay at Castello City Hotel.
Cleanliness
8.2/10
Comfort
8.1/10
Facilities
7.9/10
Free Wi-Fi
8.4/10
Location
8.6/10
Staff
9.1/10
Value for money
8.2/10
Pros
Really good staff service
High-quality breakfast
Rooftop restaurant
Good value
Cons
Uncomfortable beds
Inconsistent cleanliness
Noise levels
Outdated facilities
Guest reviews
based on 730 reviews
4/5
based on 1749 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Castello City Hotel
What is the distance to the nearest sandy beach, and can I reach it by bus?
10 November 2024
The closest sandy beach is located 2 km to the west of Castello City Hotel, approximately a 15-minute walk. Bus No. 6 stops just across from the hotel, providing a convenient option to reach the beach.
Is there reserved parking available for a 9-seat minivan? We will be arriving late at night.
15 March 2025
There is 24-hour guarded indoor parking available, about 200 meters from the hotel, which can accommodate your minivan. You can unload your luggage at the hotel before parking.
Is it possible to check in early or store my luggage until I'm ready?
20 April 2024
Check-in officially starts at 15:00, but you can arrive earlier and store your luggage at the hotel for free until your room is ready.
Can I pay for a reservation using a tourism pass?
12 June 2025
Payments using the tourism pass are accepted at Castello City Hotel. Feel free to inquire about the process during your stay.
Are there options for breakfast included with my stay?
22 August 2024
All rates at Castello City Hotel include breakfast. Enjoy a buffet-style breakfast featuring a variety of options every morning during your stay.
Can visitors access rooms with private bathrooms at the hotel?
5 January 2025
Yes, all rooms at Castello City Hotel are equipped with private bathrooms to ensure guests have comfortable amenities during their stay.
What types of transport options are available to reach the hotel from the airport?
30 December 2024
The hotel can arrange an airport shuttle service for a fee of €25. Alternatively, local taxis are readily available, or you can take a public bus that stops just outside the airport.
Is there a restaurant available at the hotel?
8 February 2025
Yes, there is a restaurant located on the premises of Castello City Hotel, offering a range of dining options and beautiful views.
Does the hotel have a swimming pool or spa facilities?
25 July 2024
Unfortunately, Castello City Hotel does not feature a swimming pool or spa facilities.
Are there nearby attractions and restaurants worth visiting?
14 September 2025
Castello City Hotel is well-located, providing easy access to numerous restaurants, attractions, and public transport options within walking distance of the hotel.
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