Name: Metropole Urban Hotel: Accommodation in Heraklion (Crete), Crete
Address: Platia Agias Ekaterinis - Agios Minas, Heraklion (Crete), Crete, 71201
Price range: US$121+
Rating: 8.9

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Key details

About the Hotel

Platia Agias Ekaterinis - Agios Minas, Heraklion (Crete), 71201

Steps from the Minoan Theater

Great

8.9

9.2

/10

5.0

4.5

Loved by Metropole Urban Hotel guests

Rooftop Suite Hot Tub

Balcony Overlooking Square

Cafe Collaboration Breakfast

Local Artisans' Coffee

Quiet Rooms

"The room was by far the best we had during our trip."

Cláudia from Portugal

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"Amazing balcony with city views."

Joanne from United Kingdom

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"The location of the property was amazing!"

Orestis from Greece

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"Maria at the front desk was extremely helpful for all of our questions!"

Cassi Jo W from United States

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"Great hotel, great location, would highly recommend to anyone staying in Heraklion."

SH from United Kingdom

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Central Heraklion hotel with panoramic city views and family connecting rooms

Rooms

The Metropole Urban Hotel offers junior suites with private outdoor jetted tubs and panoramic views of the city. Family rooms come with connecting doors, allowing larger groups to stay close while maintaining privacy. Guests can borrow a tablet from reception for convenience during their stay.

Location

The hotel sits on St Catherine Square, directly across from Agios Minas Cathedral, within walking distance of the Archaeological Museum of Heraklion and the Historical Museum of Crete. Venetian Walls and the Cultural Conference Centre of Heraklion are also nearby, all reachable on foot. Event accessibility is provided for concerts and gatherings at St Catherine Square.

Dining and Local Partnerships

Breakfast is served at a neighbouring cafe with which the hotel has a partnership, offering discounted rates for guests. The hotel supports the local economy through partnerships with Cretan artisans, sourcing products for guest use. A coffee house on site and a bar provide additional drink options throughout the day.

Family-Friendly Accommodations

Family rooms with connecting doors allow parents and children separate spaces while staying together. Baby safety gates are available for rooms, and multilingual staff can recommend kid-friendly tours and dining in the area. Tour desk assistance includes help arranging visits to the nearby Minoan Palace of Knossos.

Services

The 24-hour front desk is staffed by multilingual personnel speaking Greek, English, German, French, Italian, and Spanish. Guests can arrange airport shuttles, car hire, and a range of massage services including back, couples, foot, full body, hand, head, and neck massage. Additional services include dry cleaning, ironing, and luggage storage for early arrivals or late departures.

Highlights

Location: St Catherine Square, opposite Agios Minas Cathedral

Rooms: Junior suites with outdoor jetted tubs & panoramic views

Dining: Discounted breakfast at partner cafe

Family: Connecting rooms & baby safety gates

Services: Free tablet loan & 24-hour multilingual staff

Wellness: Couples, foot, full body & head massage available

Must-do experiences

Savor local delicacies at Giannoulis on 1821 street.
Visit the archaeological museum for Minoan treasures.
Explore the vibrant Heraklion Central Market for fresh produce.
Stroll through the Koules Fortress for stunning harbor views.
Join a traditional Cretan cooking class at Hatzidakis.

Location: Perfect

9.5/10Review score

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Highlights from guests

BathroomShower Bliss

The spacious shower with incredible water pressure and temperature made every day's end a true delight.

Alex from Canada

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BedroomDreamy Sleep

The bed was exceptionally comfortable, ensuring a perfect night's sleep after a day of exploring.

Maria from Brazil

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Room FeaturesCharming Balcony

Our corner room featured a lovely balcony overlooking the lively square, offering a beautiful view.

Chris from Australia

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DiningBreakfast Extravaganza

The generous breakfast buffet offered a wide selection of delicious breads, pastries, and local specialties.

Sofia from Argentina

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Select your room type

Metropole Urban Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room City View
2 persons
21 sq. feet
2 Single beds
Air conditioning
Heating
room details
Economy Room
2 persons
19 sq. feet
1 Double bed
Air conditioning
Heating
room details
Superior Room Balcony City View
2 persons
21 sq. feet
2 Single beds
Air conditioning
Balcony
room details

Show all rooms

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Check-in/ Check-out

Facilities

Metropole Urban Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

No parking available.

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots
Playpen

Spa & Leisure

Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Metropole Urban Hotel Location

Platia Agias Ekaterinis - Agios Minas, Heraklion (Crete), 71201

Explore Heraklion (Crete)

Explore Heraklion

Heraklion Archaeological Museum

9 minutes' walk

The museum houses artifacts from Crete's Minoan civilization, offering profound insights into ancient history.

Koules

14 minutes' walk

A 16th-century fortress at the entrance of the Old Harbour, known for its stunning views and historical significance.

Historical Museum of Crete

9 minutes' walk

This museum showcases Cretan history from the Byzantine era to modern times, featuring art and artifacts.

Loggia

9 minutes' walk

An elegant Venetian building, serving as a meeting place in the past and now a symbol of the city's charm.

Beach Day at Ammoudara

10 minutes' drive

Ammoudara beach offers sunbathing and water sports, perfect for relaxation or thrill-seeking beach activities.

Yoga at Georgiadis Park

11 minutes' walk

Tranquil park offering yoga sessions and a peaceful environment, ideal for unwinding or a morning stretch.

Peskesi

5 minutes' walk

Traditional Cretan cuisine in a rustic setting, known for locally sourced ingredients and hearty dishes.

Kayabee Mezedopoleion

2 minutes' walk

Cosy ambiance serving delightful meze plates, perfect for sharing local flavors and specialties.

Old Venetian Harbour

10 minutes' walk

Charming waterfront area perfect for leisurely strolls, cafés, and occasional live music performances.

Municipal Theater of Heraklion

15 minutes' walk

Hosts a variety of performances, including concerts and theater, catering to a diverse range of artistic tastes.

Getting around

City Centre
Heraklion (Crete) 16 min · 4300 ft
Airports
Nikos Kazantzakis (HER) 9 min · 3.5 mi
Sitia Public (JSH) 196 min · 81.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Greek

Number of rooms:

Reviews and Ratings

Feedback about Metropole Urban Hotel from previous guests about their experience.

Review score

Based on 500 verified reviews

8.7 /10

Great

91 %

Recommend

Breakfast

7.6/10

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

8.8/10

Free Wi-Fi

9.3/10

Location

9.5/10

Paid Wi-Fi

8.6/10

Staff

9.4/10

Value for money

8.7/10

Pros

Really good staff

Great location

Cleanliness standards

Cons

Breakfast quality

Noise from church bells

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